Job Summary
A health insurance company is searching for a person to fill their position for a Remote Health Insurance Customer Service Representative in Overland Park.
Must be able to:
- Respond to incoming calls from our customers on issues related to benefit eligibility questions
- Guide and educate callers on their prescription benefits, use of plan, formulary, premiums and status of orders
- Ask appropriate questions and listen actively while documenting required information in computer systems
Position Requirements Include:
- Reside within commutable distance from our Overland Park site
- High School Diploma / GED or higher OR equivalent work experience
- Minimum of 2+ years of combined education, work and/or volunteer experience
- Ability to work any of our 8-hour shift schedules during our normal business hours of 5:00am – 10:00pm