Remote Health Insurance Customer Support Liaison

Job is Expired
Location: Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Texas, Virginia, Wisconsin
Compensation: Hourly
Staff Reviewed: Wed, Jan 18, 2023

Job Summary

A not-for-profit health insurer is searching for a person to fill their position for a Remote Health Insurance Customer Support Liaison.

Candidates will be responsible for the following:

  • Supporting Medicare supplement block of business
  • Providing concierge-level customer service support to our members who may have questions
  • Completing enrollments, billing functions, claims processing and engage in various retention activities

Qualifications for this position include:

  • Associate degree OR equivalent post high school education and/or work-related experience
  • Must have or be able to obtain a Wisconsin health insurance sales license within 90 days of employment
  • 2 or more years of experience in Claims, Customer Service, Billing and Enrollment, or Retention/Sales, OR
  • 1 or more years of experience with Medicare Supplement or Prescription Drug Plan products
  • Exceptional verbal and written communication skills

COMPLETE JOB DESCRIPTION

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