Job Summary
A health insurance company needs applicants for an opening for a Remote Health Insurance Patient Enrollment Specialist I.
Core Responsibilities of this position include:
- Making outbound calls for prospective patients and working to ensure the efficient scheduling of initial in-home appointments
- Ensuring that the patient receives a detailed explanation of services
- Expediting emergency clinical calls as needed
Must meet the following requirements for consideration:
- High school diploma or GED required
- At least 3-5 years of comparable work experience
- Ability to document accurate and concise patient/family feedback and special needs during each call
- Ability to work collaboratively and efficiently with other corporate and field based team members
- Ability to demonstrate high level of professionalism/continuous improvement while participating in the call quality monitoring processes
- Ability to schedule appointments at the “best time” by considering the needs of our patients
