Job Summary
A healthcare company is seeking a Remote Health Plans Customer Success Associate Director.
Core Responsibilities of this position include:
- Building and managing a world-class team of Customer Success Managers
- Understanding and implementing an operational model
- Building trusted and strategic relationships with our health plan customers
Qualifications for this position include:
- Passionate about bringing world-class healthcare to those who need it
- 7+ years of experience in enterprise-level customer success/account management or roles
- 5+ years of experience building or leading high-performance, consultative client-facing teams
- Experience with managing national and regional health plans
- Deep knowledge of healthcare and/or employer benefits space
- Strong process orientation, with an ability to identify needs and execute projects
