Job Summary
A healthcare company is filling a position for a Remote Health Program Representative I or II.
Individual must be able to fulfill the following responsibilities:
- Record call details and utilize call scripts as needed based on client requirements
- Gather and record appropriate member information in accordance with policies and procedures via telephone
- Handle inbound/outbound enrollment and engagement calls with eligible members
Skills and Requirements Include:
- 6 months experience in Level 1 role; or any combination of education and experience
- HS diploma or the equivalent
- Demonstrated ability to perform in multiple systems
- Past experience demonstrating analytical thinking