Job Summary
A healthcare company is in need of a Remote Health Resource Coordinator.
Core Responsibilities of this position include:
- Routing messages to appropriate nurse and making pertinent notes in patient charts when necessary
- Ensuring that notes are clear and timely
- Using applications according to policies and guidelines
Position Requirements Include:
- High School Diploma or equivalent
- 1 year working in an office setting as a receptionist, telephone customer service representative, etc
- Good communication skills via telephone with members, customers, peers and superiors
- Strong member advocate: willing to go above and beyond normal responsibilities
- Ability to assist member in navigating the healthcare system and community-based resources
- Culturally sensitive and competent for assigned membership
