Remote Health Services Support Specialist

Job Summary

Support members in accessing essential health-related services that go beyond traditional care. As a Remote Support Specialist, you will provide thoughtful, solutions-focused service, guide members through eligibility and applications, and help remove barriers to care. If you are passionate about helping others and want work that truly makes a difference, this is your opportunity to be part of something meaningful. Call types can include:

• Rent Assistance
• Climate Related Issues
• Food Benefits
• Filing Complaints

Earnings Potential

• Earn $0.31/customer interaction minute
• Contractors are guaranteed a minimum of 39 minutes for each hour if available for the full 60 minutes.
• On average, contractors can earn up to the equivalent of $18.60/hr

Skills Needed

• Ability to provide excellent customer service.
• Exceptional verbal and written communication skills.
• Tech-savvy and avid computer user.
• Calm and empathetic nature
• Must follow HIPAA regulations on each call

Schedule

• Flexible schedule opportunities - you create your own schedule!
• Schedule available hours Monday-Friday, 10am - 7pm cst.

AF 4/28