Remote Health Services Training Quality and Enablement Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Jan 21, 2021

This job expires in: 25 days

Job Category: Training

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A provider of family support services is searching for a person to fill their position for a Remote Health Services Training Quality and Enablement Manager.

Must be able to:

  • Onboard, train, and provide quality assurance programs for a member services organization
  • Design, deliver, and manage Family Guide training content for employees
  • Develop and administer internal Quality Assurance program

Must meet the following requirements for consideration:

  • B.S. or higher, preferably in Health Administration, Business, or related field
  • 5+ years experience in quality assurance, training, enablement or member services role
  • Experience designing, delivering, and measuring training for a variety of audiences
  • Combination of technical and customer service acumen
  • Experience with case/chart audit process including case identification, evaluation criteria, etc
  • 3+ years of quality assurance and training experience

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