Job Summary

A health technology company is searching for a person to fill their position for a Remote Health Technology Complaint Specialist.

Individual must be able to fulfill the following responsibilities:

• Evaluate, investigate, and resolve complaints
• Complete initial assessment of reportability and escalate to manager to determine action
• Analyze complaint data, gathers additional data

Qualifications Include:

• At least 2+ years professional experience in a complaints investigation role
• Medical Device experience
• Bachelor degree
• Be able to handle the receipt, processing, monitoring, and reporting of product defect complaints