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Remote Healthcare Beneficiary Customer Service Representative

Job is Expired
Location: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Compensation: To Be Discussed
Staff Reviewed: Fri, May 19, 2023
Job Category: Customer Service
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced
Education Level: Some College, Bachelors

Job Summary

A health insurance and wellness company is in need of a Remote Healthcare Beneficiary Customer Service Representative.

Core Responsibilities of this position include:

  • Providing efficient and timely resolutions to our Tricare beneficiaries & providers
  • Acting as customer advocate by resolving complex concerns
  • Prioritizing workload to continuously answer incoming calls

Applicants must meet the following qualifications:

  • Able to successfully receive interim approval for government security clearance
  • 2 years or more of work experience in a professional, customer service-driven environment
  • High level of confidence using technology with ability to navigate multiple screens or web browsers at one time

COMPLETE JOB DESCRIPTION

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