Job Summary
A global healthcare company is searching for a person to fill their position for a Remote Healthcare Bilingual Spanish Care Navigator.
Individual must be able to fulfill the following responsibilities:
- Complete telephonic outreach to DSNP members utilizing auto dialer and manual dialing
- Educate member on gaps in care and assists with scheduling provider appointments
- Assist members with social determinants of health and links to community resources
Qualifications for this position include:
- High School Diploma / GED (or higher)
- 1+ years of call center and / or telephonic customer service experience
- 1+ years of Healthcare / insurance experience and/or Social work / community outreach / advocacy experience
- 1+ years of experience in analyzing and solving customer problems
- Bilingual in English and Spanish
- Work experience using Microsoft Word
