Job Summary
A customer relationship management company is in need of a Remote Healthcare Business Services Customer Experience Associate.
Core Responsibilities of this position include:
- Talking to customers via phone, email, online chat or social media
- Escalating calls to supervisors when necessary and appropriate
- Tracking call-related information for auditing and reporting purposes
Skills and Requirements Include:
- High School Diploma or GED
- Phone-related customer service experience
- Familiar with Microsoft Windows and Office applications
