Job Summary
A healthcare services and support organization has an open position for a Remote Healthcare Call Center Agent Representative.
Core Responsibilities Include:
- Answering all phone calls in a patient, empathetic, and passionately communicative manner
- Consistently processing requests with the absolute highest degree of operational accuracy
- Scheduling appointments and demonstrating active listening
Must meet the following requirements for consideration:
- High school diploma or GED
- Experience working in a fast paced, high growth call center
- Excellent telephone etiquette
- Skilled in basic computer operations and EMR
- Service center excellence