Job Summary

A financial services company is filling a position for a Remote Healthcare Call Center Representative.

Candidates will be responsible for the following:

• Providing exceptional client service experiences to plan participants
• Displaying flexibility and teamwork by being an active participant on the team
• Logging and tracking both calls and requests while servicing clients

Qualifications Include:

• Demonstrated strong problem-solving skills and attention to detail
• Ability to develop understanding of product, plan provisions, procedures, and systems
• Ability to protect, secure, and properly handle all confidential data to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information
• Ability to assist with other tasks and projects as assigned
• Ability to work overtime as needed