Job Summary
A staffing company is in need of a Remote Healthcare Call Center Representative in Harrisburg.
Individual must be able to fulfill the following responsibilities:
- Determine purpose of the calls
- Educate providers on how to submit claims
- Identify and respond to crisis calls
Qualifications for this position include:
- Pharmacy or CPR+ experience
- Ability to research and articulately communicate information
- Ability to resolve customer administrative concerns as first line of contact
- Ability to assist in the mentoring and training of new staff
- Ability to assemble and enter patient information into appropriate delivery system