Job Summary

A health insurance company needs applicants for an opening for a Remote Healthcare Claims Customer Service Representative.

Must be able to:

• Answer incoming phone calls from customers and identify the type of assistance the customer needs
• Review and research incoming healthcare claims from members and providers
• Own problem through to resolution on behalf of the customer in real time or through comprehensive and timely follow-up

Must meet the following requirements for consideration:

• Able to meet the performance goals established for the position in the areas of: efficiency, accuracy, quality, member satisfaction and attendance
• High School Diploma / GED (or higher) OR 10+ years of equivalent working experience
• Ability to work regularly scheduled shifts