Remote Healthcare Claims Customer Service Representative

Job is Expired

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Sun, May 09, 2021

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A health insurance company needs applicants for an opening for a Remote Healthcare Claims Customer Service Representative.

Must be able to:

  • Answer incoming phone calls from customers and identify the type of assistance the customer needs
  • Review and research incoming healthcare claims from members and providers
  • Own problem through to resolution on behalf of the customer in real time or through comprehensive and timely follow-up

Must meet the following requirements for consideration:

  • Able to meet the performance goals established for the position in the areas of: efficiency, accuracy, quality, member satisfaction and attendance
  • High School Diploma / GED (or higher) OR 10+ years of equivalent working experience
  • Ability to work regularly scheduled shifts

COMPLETE JOB DESCRIPTION

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