Job Summary

A workforce management solutions provider has a current position open for a Remote Healthcare Client Services Specialist I in Ft Wayne.

Core Responsibilities Include:

• Working with a team of specialists dedicated to a manufacturer partner
• Providing prescription drug reimbursement support services
• Directly interacting with a manufacturer client to provide case statuses and updates

Must meet the following requirements for consideration:

• A private space to work at home and reliable internet connection
• 1 year call center experience and Strong PC Skills managing multiple programs
• Basic understanding of medical / reimbursement terminology, including Medicare benefits, enrollments and LIS assistance
• Associates degree in related field or equivalent experience
• Ability to work in a fast paced environment, handling both inbound and outbound calls
• Knowledge of Business Blocks and CPR+