Remote Healthcare Client Services Specialist I in Ft Wayne

Location: Indiana

Compensation: Hourly

Staff Reviewed: Mon, Sep 14, 2020

This job expires in 15 days

Job Category: Customer Service, Healthcare

Remote Level: 100% Remote

Employer Type: Staffing Agency

Job Summary

A workforce management solutions provider has a current position open for a Remote Healthcare Client Services Specialist I in Ft Wayne.

Core Responsibilities Include:

  • Working with a team of specialists dedicated to a manufacturer partner
  • Providing prescription drug reimbursement support services
  • Directly interacting with a manufacturer client to provide case statuses and updates

Must meet the following requirements for consideration:

  • A private space to work at home and reliable internet connection
  • 1 year call center experience and Strong PC Skills managing multiple programs
  • Basic understanding of medical / reimbursement terminology, including Medicare benefits, enrollments and LIS assistance
  • Associates degree in related field or equivalent experience
  • Ability to work in a fast paced environment, handling both inbound and outbound calls
  • Knowledge of Business Blocks and CPR+