Job Summary
A healthcare consulting company is seeking a Remote Healthcare Consulting Customer Service Specialist.
Individual must be able to fulfill the following responsibilities:
- Answer patient questions regarding statements
- Post guarantor payments and set up payment plans
- Research and resolve issues with accounts that have been identified by patients
Must meet the following requirements for consideration:
- Must demonstrate critical thinking
- Have problem solving skills
- Knowledge of all areas within Revenue Cycle
- Ability to communicate and partner with other areas of Ensemble Health Partners to resolve customer service issues