Remote Healthcare Consumer Service Associate in Indianapolis

Location: Indiana

Compensation: To Be Discussed

Staff Reviewed: Thu, Apr 08, 2021

This job expires in: 29 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A health insurance company has a current position open for a Remote Healthcare Consumer Service Associate in Indianapolis.

Must be able to:

  • Interpret plan benefit design, resolves claim, benefit, and enrollment issues while making a connection during the contact
  • Understand and communicates the benefit design packages to members as defined by employer
  • Interact with members verbally and in written form to ensure appropriate engagement is achieved

Skills and Requirements Include:

  • 5+ years of experience in customer service
  • Requires a high school diploma or GED equivalent
  • Experience in successful resolution of high level/sensitive customer service issues

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