Remote Healthcare Contact Center Representative

Job Summary

A healthcare provider is seeking a Remote Healthcare Contact Center Representative.

Must be able to:

• Make outbound calls to health plan members
• Accurately and concisely, document customer feedback and special needs

Skills and Requirements Include:

• Proficiency in Microsoft Office applications including Outlook
• Capacity to multi-task, including use of multiple computer applications and monitors simultaneously
• Experience in a metrics driven environment, Key performance goals