Job Summary

A healthcare benefits company has a current position open for a Remote Healthcare Contact Center Supervisor or Customer Service Manager.

Candidates will be responsible for the following:

• Overseeing day-to-day teams' operation and performance
• Answering agent and team lead questions
• Creating a healthy and motivating work environment and atmosphere

Position Requirements Include:

• 5 years' experience with direct consumer interaction, telephone sales experience
• Ability to analyze and interpret governmental program criteria
• Bachelor's Degree (preferred) or equivalent work experience
• Excellent oral communication skills