Job Summary
A healthcare company is filling a position for a Remote Healthcare Customer Advisor in Boise.
Candidates will be responsible for the following:
- Reviewing accounts for duplicate or charge errors, forwarding to audit if necessary
- Reconciling accounts according to insurance contracts and submit/ process correct contractual
- Confering with other staff members to obtain additional information and clarification needed to resolve customer concerns
Qualifications for this position include:
- Talk with customers by phone or in person to obtain information needed to resolve inquiries
- Minimum one year related experience required
- Maintain a courteous and professional attitude with customers and coworkers
