Job Summary
A human resources and financial services company is searching for a person to fill their position for a Remote Healthcare Customer Care Representative.
Core Responsibilities Include:
- Handling a high volume of inbound calls from our clients' employees
- Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions
- Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support
Position Requirements Include:
- At least 4 years of customer service experience, or a combination of education and experience
- High School diploma and 4 years of customer service experience
- Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment
- Ability to receive and immediately apply constructive feedback