Job Summary

A staffing agency is filling a position for a Remote Healthcare Customer Relations Representative in San Fernando.

Individual must be able to fulfill the following responsibilities:

• Answer inbound calls to assist customers and members with questions in regards to Health Plans
• Check status of referrals and triage questionable cases to the Referrals
• Verify and investigate member benefits and eligibility and triage's relevant cases

Skills and Requirements Include:

• 3+ years of recent Healthcare related Call Center or Managed Care experience
• 3+ years experience working in a Healthcare Insurance Call Center setting
• Must be familiar with referrals, HMO's, and be able to understand how to review and verify insurance
• Must be able to type at least 35WPM