Remote Healthcare Customer Service

Job Summary

Motivated individuals will find a part-time opportunity as a Remote Healthcare Customer Service Representative, responsible for providing patient support, verifying information, and assisting with prescription benefits while working flexible hours from home.

Key responsibilities

• Provide excellent customer service and support to patients regarding their prescription benefits
• Verify patient information and gather necessary billing and medical data
• Answer inbound calls and perform outbound calls as needed to address patient concerns

Required qualifications

• Minimum of 1 year of recent call center experience
• Knowledge of medical terminology, HIPAA regulations, and patient privacy practices is a plus
• High school diploma or equivalent
• Ability to maintain a private, quiet, and distraction-free workspace
• Basic technical troubleshooting skills for common remote work issues