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Remote Healthcare Customer Service Advocate

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Tue, May 17, 2022
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A healthcare and insurance company needs applicants for an opening for a Remote Healthcare Customer Service Advocate .

Candidates will be responsible for the following:

  • Responding to and resolve, on the first call, customer service inquires and issues
  • Contacting care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling
  • Helping guide and educate customers about the fundamentals and benefits of consumer-driven health care topics

Skills and Requirements Include:

  • High School Diploma / GED (or higher) OR equivalent work experience
  • Minimum of 2+ years of combined education, work and/or volunteer experience
  • Able to assist customers in navigating the company website

COMPLETE JOB DESCRIPTION

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