Job Summary
A healthcare company is searching for a person to fill their position for a Remote Healthcare Customer Service Manager.
Must be able to:
- Measure performance and productivity against the standards
- Ensure the care center is meeting telephone access standards
- Provide routine staff supervision activities
Position Requirements Include:
- Minimum 5 years' experience in a call center environment
- 2 years' supervisory experience
- Must possess service excellence attitude
- Demonstrated track record of managing change with proven results
