Remote Healthcare Customer Service Quality and. Training Specialist

Location: Nationwide

Compensation: Salary

Staff Reviewed: Wed, Jan 25, 2023

This job expires in: 19 days

Job Category: Quality Assurance

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A biopharmaceutical and life sciences company needs applicants for an opening for a Remote Healthcare Customer Service Quality and. Training Specialist.

Individual must be able to fulfill the following responsibilities:

Developing and rolling out Quality Monitoring methodology and scorecards
Identifying new training needs and developing trainings
Scheduling and leading new hire training for agents

Qualifications for this position include:

High School Diploma/GED
2 or more years Contact Center or Customer Care experience
Good typing/computer skills

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Remote Healthcare Customer Service Quality and. Training Specialist

Job Summary

COMPLETE JOB DESCRIPTION

Company Overview

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