Remote Healthcare Customer Service Representative

Job Summary

A company is looking for a Customer Service Healthcare - Audits 100% Remote in North Carolina.

Key Responsibilities:

• Handle a high volume of outbound calls to healthcare providers
• Utilize a call script and questionnaire to complete audits for Medicare and Medicaid
• Navigate through multiple computer applications with speed & accuracy

Required Qualifications:

• 18+ years old with a high school diploma or its equivalent
• Minimum of 6 months of call center experience (sales & healthcare industry a plus)
• Self-driven and able to focus on the same task/objective for long periods of time
• High computer proficiency & overall technical knowledge
• Available to work a 10-hour shift, 4 days per week, shift 8:00am-6:30pm eastern Monday through Thursday with Friday/Saturday/Sunday OFF