Remote Healthcare Customer Service Representative

Job Summary

Joining a dynamic team, the part-time Remote Healthcare Customer Service Representative will manage incoming calls, provide effective resolutions to customer inquiries, and document call details while working from home.

Key responsibilities

• Handle incoming calls promptly and professionally to assist customers
• Research and provide effective resolutions to customer inquiries
• Accurately document call details and meet team goals for quality and customer satisfaction

Required qualifications

• High School Diploma or equivalent
• At least 1 year of experience in a call center environment, preferably in customer service
• Strong communication and interpersonal skills
• Proficiency in navigating computer applications
• Reliable attendance with no absences in the first 90 days