Remote Healthcare Customer Service Representative
Job Summary
To support a growing healthcare initiative, the temporary full-time Remote Healthcare Customer Service Representative will guide customers through inquiries, actively listen to understand their needs, and record detailed call information while working from a private residence.
Key responsibilities
- Guide customers through questions, concerns, or challenges related to the product or service
- Record detailed call information for auditing, reporting, and follow-up purposes
- Identify opportunities to introduce customers to new or enhanced services that meet their needs
Required qualifications
- High school diploma or GED
- 6+ months of customer service or sales experience preferred
- Work at home environment must match the address on file
- Comfortable working with company-issued equipment such as a webcam
- Stable Internet connection with a minimum download speed of 10 Mbps and upload speed of 3 Mbps
Complete Job Description
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