Remote Healthcare Customer Service Representative
Job Summary
Seeking motivated individuals, the remote Medical Call Center Representative will provide excellent customer service and patient support, verify patient information, and assist with prescription benefits in a part-time capacity.
Key responsibilities
- Provide excellent customer service and support to patients regarding their prescription benefits
- Verify patient information and gather necessary billing and medical data
- Answer inbound calls and perform outbound calls to assist patients with concerns
Required qualifications
- Minimum of 1 year of recent call center experience
- Knowledge of medical terminology, HIPAA regulations, and patient privacy practices is a plus
- High school diploma or equivalent
- Ability to work full scheduled shifts in a distraction-free workspace
- Basic technical troubleshooting skills for remote work issues
Complete Job Description
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