Job is Expired
Location: Minnesota, Nevada, New York, Ohio, Texas, Washington, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Wed, Sep 22, 2021
Job Summary
A global healthcare company is searching for a person to fill their position for a Remote Healthcare Customer Service Representative.
Individual must be able to fulfill the following responsibilities:
- Answer incoming phone calls from customers and identify the type of assistance the customer needs
- Ask appropriate questions and listen actively to identify specific questions or issues
- Review and research incoming healthcare claims from members and providers
Applicants must meet the following qualifications:
- High school diploma / GED
- Successfully complete the Customer Service training classes and demonstrate proficiency of the material
- Ability to work regularly scheduled shifts within our hours of operation
- Demonstrated ability to quickly build rapport and respond to customers