Remote Healthcare Customer Service Representative

Job is Expired
Location: Minnesota, Nevada, New York, Ohio, Texas, Washington, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Wed, Sep 22, 2021

Job Summary

A global healthcare company is searching for a person to fill their position for a Remote Healthcare Customer Service Representative.

Individual must be able to fulfill the following responsibilities:

  • Answer incoming phone calls from customers and identify the type of assistance the customer needs
  • Ask appropriate questions and listen actively to identify specific questions or issues
  • Review and research incoming healthcare claims from members and providers

Applicants must meet the following qualifications:

  • High school diploma / GED
  • Successfully complete the Customer Service training classes and demonstrate proficiency of the material
  • Ability to work regularly scheduled shifts within our hours of operation
  • Demonstrated ability to quickly build rapport and respond to customers

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