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Remote Healthcare Customer Service Representative

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Thu, Oct 14, 2021
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A health insurance company is searching for a person to fill their position for a Remote Healthcare Customer Service Representative.

Must be able to:

  • Make contacts to schedule a variety of specific medical and dental services
  • Respond to a variety of inquiries and resolves issues
  • Identify potential behavioral health situations and follow contract specific protocol to assist callers

Must meet the following requirements for consideration:

  • High School Diploma / GED or higher
  • Customer service experience
  • Ability to work an 8 hour shift between the hours of 2:00pm – 11:00pm CST, Monday – Friday
  • United States Citizenship
  • Ability to obtain adjudication following submission of Defense Health Agency eQuip Form SF85 and SF86

COMPLETE JOB DESCRIPTION

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