Job Summary
A healthcare company is seeking a Remote Healthcare Customer Service Representative.
Must be able to:
- Respond to incoming calls from our customers on issues related to benefit eligibility
- Guide and educate callers on their prescription benefits
- Identify issues and communicate solutions and steps to customers
Must meet the following requirements for consideration:
- High School Diploma / GED (or higher) OR equivalent work experience
- Minimum of 2+ years of combined education, work and/or volunteer experience
- Have a dedicated work area established that is separated from other living areas
- Ability to keep all company sensitive documents secure (if applicable)