Remote Healthcare Customer Service Representative

Location: Alabama, Arizona, Arkansas, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Mon, Nov 21, 2022
This job expires in: 19 days

Job Summary

A contact center and outsourced customer management solutions company needs applicants for an opening for a Remote Healthcare Customer Service Representative.

Must be able to:

  • Professionally handle a high volume of incoming calls
  • Thoroughly and efficiently gather customer information, assess and fulfill customer needs
  • Resolve customer issues via one call resolution guidelines and/or escalated process

Required Skills:

  • Ability to identify customer needs and clearly articulate products and services
  • Highly developed sense of integrity and commitment to customer satisfaction
  • Able to meet or exceed company and client performance metrics

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