Remote Healthcare Customer Service Representative

Job Summary

A business services company needs applicants for an opening for a Remote Healthcare Customer Service Representative.

Core Responsibilities of this position include:

• Talking to customers over the phone, email, online chat or social media to resolve their questions or concerns
• Maintaining and updating customer information as necessary
• Calmly attempting to resolve and de-escalate any issues

Qualifications for this position include:

• Familiarity with Microsoft Windows, Word, and Excel applications
• High School Diploma or GED required
• Stellar customer service skills
• Ability to use phone and computer systems
• Strong listening/comprehension skills
• Ability to stay composed and objective