Job Summary
A business services company needs applicants for an opening for a Remote Healthcare Customer Service Representative.
Core Responsibilities of this position include:
- Talking to customers over the phone, email, online chat or social media to resolve their questions or concerns
- Maintaining and updating customer information as necessary
- Calmly attempting to resolve and de-escalate any issues
Qualifications for this position include:
- Familiarity with Microsoft Windows, Word, and Excel applications
- High School Diploma or GED required
- Stellar customer service skills
- Ability to use phone and computer systems
- Strong listening/comprehension skills
- Ability to stay composed and objective
