Remote Healthcare Customer Service Representative

Job Summary

A healthcare company is filling a position for a Remote Healthcare Customer Service Representative.

Must be able to:

• Educate and inform members about the benefits available
• Plan departments that apply to the need or concern of the member
• Determine the various policy provisions, guidelines, providers, and provider requirements and procedures

Qualifications Include:

• High school diploma or equivalent
• Two years of inbound call center or related customer service experience
• Proficient in Microsoft Office applications
• Strong verbal and written communication skills
• High level attention to detail and customer service
• General knowledge of insurance terminology, diagnostic and procedure codes