Remote Healthcare Customer Service Representative I

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Apr 23, 2021

This job expires in: 10 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A healthcare solutions provider needs applicants for an opening for a Remote Healthcare Customer Service Representative I.

Core Responsibilities Include:

  • Answering telephone calls from employees and their dependents, hospital and physician providers and employer representatives
  • Explaining in detail all assigned client’s group health plan benefits
  • Explaining specific plan benefits administered by HDP, eligibility and network related questions

Skills and Requirements Include:

  • Education: High School Diploma or GED
  • Skills & Experience: Call Center, Customer Service, Health Benefits
  • 1 or more year applicable experience
  • Customer Service call center experience with health insurance benefits and billing, including CPT & ICD coding

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