Job Summary

A managed healthcare company is filling a position for a Remote Healthcare Customer Service Representative II in Tempe.

Core Responsibilities of this position include:

• Identifying trends related to member and/or provider inquiries
• Researching and identifying processing inaccuracies
• Documenting all activities for quality and metrics reporting

Required Skills:

• 2+ years ofcustomer service experience in a call center environment
• High school diploma or equivalent
• 1+years of experience in Medicare, Medicaid managed care or insurance environment preferred