Job Summary

A software company has a current position open for a Remote Healthcare Customer Success Director.

Must be able to:

• Be responsible for overall client account health and customer satisfaction, driving 100% retention
• Manage year over year client renewals
• Consistently communicate with clients on updated roadmaps and releases

Must meet the following requirements for consideration:

• 7+ years experience in a similar role
• Strong presentation skills, ability to build on relationships across organizations
• Technical experience working with clients in the feature store space
• A track record of close partnership with the senior leaders of an organization
• Superb verbal and written communication skills
• Strong organizational skills, attention to detail, ability to prioritize and meet deadlines