Job Summary

A healthcare company has a current position open for a Remote Healthcare Customer Support Specialist.

Must be able to:

• Create or edit product knowledge documentation
• Advocate for the customer and their feedback
• Always look for ways to improve the customer experience

Qualifications Include:

• Strong communication skills, both written and verbal
• 1 - 3 years of experience supporting a software product
• Experience operating in a high-growth business environment
• Excellent troubleshooting, root cause analysis, problem solving skills
• Experience managing cases throughout the entire support lifecycle