Job Summary
A provider of a healthcare platform service is searching for a person to fill their position for a Remote Healthcare Data Entry Specialist.
Core Responsibilities of this position include:
- Answering inbound phone calls, emails, and faxes from health care providers
- Providing exemplary customer service with every interaction
- Providing resolution on first interaction with the caller
Applicants must meet the following qualifications:
- Strong communication skills, able to take unstructured information and structure it
- Ability to work cross functionally across remote teams
- Familiarity with Prior Authorization processes in healthcare
- Kind, Patient and Caring in even the most stressful situations
- Intellectual curiosity with a strong desire to understand a problem and work it to a viable solution
- Ability to navigate and use multiple systems to compile needed information in a timely manner
