Remote Healthcare Inbound Call Center Associate

Job Summary

A healthcare company is in need of a Remote Healthcare Inbound Call Center Associate.

Core Responsibilities Include:

• Providing exceptional virtual patient support to our patients
• Learning new systems and using the latest technologies
• Providing exceptional service to our members via email, telephone, and live chat

Required Skills:

• Professional experience working in a high-volume customer service position
• A genuine passion for delivering exceptional customer service and the ability to handle high volume administrative tasks
• Strong writing skills and comfort and familiarity using G-Suite and multiple systems at once
• The ability to follow all HIPPA rules by maintaining confidentiality and security of sensitive information