Remote Healthcare Insurance Customer Service Representative

Job Summary

An insurance agency is filling a position for a Remote Healthcare Insurance Customer Service Representative.

Individual must be able to fulfill the following responsibilities:

• Interface with customers via telephone, fax, web, and/or electronic mail
• Research customer information utilizing appropriate systems
• Elevate sensitive customer requests when necessary

Required Skills:

• High School Diploma or Equivalent
• Two years of experience in a customer service setting
• Internet access for business only
• Experience in servicing complex or sensitive customer issues.
• The desire to work in a rapidly changing industry
• The ability to thrive in a structured call center environment