Job Summary
An indemnity firm is in need of a Remote Healthcare Insurance Helpdesk II Support Agent.
Individual must be able to fulfill the following responsibilities:
- Function as first point of contact for end users
- Respond to support requests via telephone
- Perform remote troubleshooting through diagnostic techniques and relevant questioning
Qualifications for this position include:
- High School diploma
- Proficient with computers and technology
- Excellent communication skills, verbal and written
