Remote Healthcare Intake Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Sep 16, 2020

This job expires in 25 days

Job Category: Customer Service, Healthcare

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level

Job Summary

A healthcare company is seeking a Remote Healthcare Intake Specialist.

Core Responsibilities of this position include:

  • Serving as the client liaison for all incoming intake calls
  • Answering all calls within established guidelines in a welcoming, energetic manner
  • Demonstrating knowledge of organizational structure and criteria to clients

Qualifications Include:

  • Occasionally stand, walk, reach with arms and hands, climb or balance
  • A friendly but clear phone communication style
  • Critical thinking and judgment
  • Enthusiasm to learn the best practices to treat opioid dependency
  • Ability to prioritize tasks and work in a fast-paced environment
  • Strong telecommunications skills and comfort while working in multiple IT systems