Job Summary
A healthcare business and operations provider has a current position open for a Remote Healthcare Patient Customer Advisor in Jacksonville.
Must be able to:
- Reconcile accounts according to insurance contracts and submit/ process correct contractual
- Work with customers to address inquiries and concerns related to patient accounts
- Confer with other staff members to obtain additional information and clarification needed to resolve customer concerns
Must meet the following requirements for consideration:
- Talk with customers by phone or in person to obtain information needed to resolve inquiries
- Maintain a courteous and professional attitude with customers and coworkers
- Minimum one year related experience required, relevant education may substitute experience required