Job Summary
A health fertility care needs applicants for an opening for a Remote Healthcare Product Support Specialist.
Must be able to:
- Become an expert in all products (EMR and Patient Portal)
- Generate reports on common issues and communicate trends under responsibilities
- Collaborate with patients and internal users to troubleshoot issues and communicate resolution
Skills and Requirements Include:
- Have 2+ years in Product Development and Management, with increasing levels of leadership and responsibilities, in the healthcare industry
- Have worked in Agile environments and the SDLC process
- A background in data analytics and QA experience
- Working knowledge of Jira