Job Summary
A healthcare company needs applicants for an opening for a Remote Healthcare ReEngagement Specialist.
Core Responsibilities Include:
- Tracking all interactions with potential members in a centralized Customer Relationship Management platform
- Utilizing motivational techniques to understand the needs and barriers
- Supporting potential members in expressing their thoughts & feelings
Position Requirements Include:
- Excellent patient-facing customer service experience in the healthcare setting
- Patient outreach & engagement experience or similar background
- Experience & comfort using technology
- Strong interpersonal communication skills